Shipping Policy

SHIPPING POLICY
Last Updated: March 26th, 2025

1. ORDER PROCESSING TIME
Royal United Football Club (“RUFC,” “we,” “our,” or “us”) strives to process and fulfill all orders as quickly as possible. Orders are typically processed within 3-5 business days (excluding weekends and holidays) after payment confirmation. Custom or pre-order items may require additional processing time, which will be specified on the product page.

2. SHIPPING METHODS AND COSTS
We offer several shipping options to meet your needs. Shipping costs vary based on the shipping method, destination, and order size. The available shipping options include:

Standard Shipping (5-10 business days) – Flat-rate cost based on order weight and location.
Expedited Shipping (2-4 business days) – Additional fees apply for faster delivery.
International Shipping (10-20 business days) – Available to select countries; customs fees may apply.

Shipping rates will be calculated and displayed at checkout.

3. INTERNATIONAL SHIPPING
We ship internationally to select countries. However, customers are responsible for any customs duties, taxes, or import fees imposed by their country’s authorities. RUFC is not responsible for delays due to customs processing.

4. ORDER TRACKING
Once your order has shipped, you will receive a confirmation email with tracking details. Please allow up to 48 hours for the tracking information to update.

5. SERVICE INTERRUPTIONS AND DELAYS
While we strive to meet estimated delivery times, delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or high order volumes. RUFC is not responsible for such delays but will work with carriers to resolve issues as quickly as possible.

6. LOST OR DAMAGED SHIPMENTS
If your order is lost in transit or arrives damaged, please contact us at [Insert Contact Email] within 7 days of delivery. We will work with the shipping carrier to resolve the issue and may offer a replacement or refund as appropriate.

7. ADDRESS ACCURACY AND CHANGES
Customers are responsible for providing accurate shipping addresses at checkout. If you need to update your shipping information after placing an order, contact us as soon as possible. We cannot guarantee address changes once an order has been processed.

8. RETURNS AND EXCHANGES
For details on returns and exchanges, please refer to our Return Policy [Insert Link]. Certain items, such as customized gear, may not be eligible for returns.

9. CONTACT INFORMATION
For any questions regarding our Shipping Policy, please contact us at info@royalunitedfc.com.